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Shipping & Returns
Generally I cannot accept refunds or exchanges on regular and customized accessories due to their delicate nature. For this reason please ensure to read well all descriptions and take note of measurements and colors to avoid any inconvenience.
I accept refunds or exchanges if an item arrive at your destination damaged. Please email me via contact page within 48hrs after receiving the goods with a picture proving the damage so I can start an investigation with the postal service. After certificate the damage, I will refund the value of the goods minus the shipping cost.
If a parcel return back to Stella Ann since are provided an incorrect address, the customer will be responsible for additional costs for a further shipment. The cost of the item are not refunded so please check carefully the address provided.
International orders are shipped with USPS and are fully insured if requested for an additional fee. Please contact email@example.com for more information and for all international orders.
Don’t copy the design, scripts and prevent improper use of pictures of this store in order to avoid legal disputes. Each creation is unique in design, quality and work. A lot of time are involved in the creation of collections with professionals shooting to ensure high quality standards and to meet the needs of the bridal industry, so be respectful of my work and the work of the other professionals involved.
All photos, designs, texts and contents are property of STELLA ANN © 2016 copyright reserved